'A' Team Toolset

Achieving High-Performance - Fast

introduction

  • What is a High-Performance?
  • The Norm versus High-Performance.
  • Case Studies.
  • What we knew then, what we know now.
  • The Right Stuff.

Management Style

  • Management v Leadership.
  • Charisma v Resonance.
  • Emotional Intelligence (EI).
  • Relationships and Curiosity.
  • Short Meeting is a Good Meeting.

4 PILLARS

  • People.
  • Performance.
  • Customer Satisfaction.
  • Technology.

MANAGEMENT Rules

  • You must always ask for?
  • You need Permission too?
  • You cannot neglect?
  • You cannot be?

Management Tools

  • Organisational Alignment.
  • Roles/Responsibilities.
  • Due Process and Corporate Memory.
  • Fusion (Workload Management and Tools).

Team Building

  • Team Members/The Right Stuff.
  • Survey and Change.
  • Wilful Blindness.
  • Performance Reviews.
  • Commitment.
  • Support.

team behaviours

  • Professionalism.
  • What can I do to help?
  • I will own that.
  • Email.
  • Confidence building.
  • Support.
  • Email.
  • One Pager.

high-performance - merege into others

  • Standards.

  • Time Boxing.

  • Budgeting.

  • Simplicity versus Complexity.

  • How do Projects Fail?

Health and Well-Being

  • Relationships
  • Depression/Anxiety
  • Stress
  • Office Layouts