Sample Case Studies
Client Case Studies - Management and team outcomes
Australia’s largest private Transport and Health Services provider. In 2005 Mayne Group divested all of its group companies.
- Managed Services Team Development.
- 40% reduction in Group Communications costs.
- FDA (Federal Drug Administration) ICT compliance.
- Gartner recognition of Worlds Best Practice in Outsource Management.
- Full staff retention during period of divestment of whole of Group Companies.
Information, Communications and Technology (ICT) Services provider in Papua New Guinea.
- Sales, ISP, Projects, Outsourcing, Technical and Development Teams development.
- Return to profitability.
- Revenue targets exceeded three years running.
- Employee turnover reduced from 80% to 10%pa.
Australian Industry Superannuation Fund Manager.
- Technical and Applications Managers and Teams development.
- Capacity building, departmental performance and productivity improvements.
- Measured Service Delivery and Customer satisfaction levels.
- Tighter Business Teams integration.
Leading Australian Private Health Insurer.
- Project Office Manager and Team development.
- Passive to Active PMO transition.
- Portfolio Management/Quality processes.
Strategic Project Assessment.
- Project Management changes.
- Project de-scoping
- Business confidence restored.
Colonial Group - Life, Financial, Insurance and Banking.
Applications/Infrastructure Teams Turnaround - Banking
- Y2K compliance.
- Infrastructure Outsourcing.
- Change Management program.
Development Team Turnaround - Life Assurance
- Colonial, Legal and General and Prudential companies integration.
- Business Transformation Program.
Technical Services Team Turnaround - Group Financial Services
Communications, Desktop, Imaging, Internet and Security Teams development.
- 40% reduction in run costs.
- ITIL, SOE introduced.
Outsourcing Team - Banking
- $500m Infrastructure Contract.
- 15% staff attrition rate converted to 90% staff transition to the Outsourcer.
DEPT OF HEALTH AND COMMUNITY AFFAIRS
New Victorian Government Health initiative.
- Project Manager development.
- Project cost control.
- Pathology and Radiology deployments to city and regional Centres.
TRAFFIC ACCIDENT COMMISSION
- Project Team development.